Terms & Conditions

Custom CBD Boxes uses this website to show packaging formats and collect project enquiries. Sending an enquiry starts a discussion and does not place an order or create a payment obligation.

Quotes and order details

Review the quantity, dimensions, artwork, material, finish, price and delivery terms in any quote before accepting. The applicable terms of supply should be set out with the quote or order confirmation. Ask for clarification before approving any specification or making a payment.

Artwork and approval

Send only artwork you have permission to use. Check the spelling, dimensions, orientation, panel placement and any information your packaging must carry before approving the final specification. If you need to change the design after approval, contact us to discuss what is possible for the project.

Delivery and order issues

Read the Shipping & Delivery Policy, Return Policy and Refund Policy for reporting routes. These website pages do not limit applicable statutory rights. For a question about an existing quote, use the contact form and include its reference.